“Mute the noise out there. If you have a mission, don’t let people derail you from the good you’re trying to do. As women, we know we have to work harder, smarter, and be more strategic”- Mayor Lisa Gilmore, Santa Clara
At Global Women Power, one of our key areas of focus is highlighting the remarkable achievements of women in politics. Dr. Alka had the privilege of hosting Lisa, the Mayor of Santa Clara, for an insightful conversation on the platform.In her introduction, Dr. Alka revisited a moment in which she was a member of viewers and was profoundly moved by Lisa’s exemplary leadership and authenticity, which is why we extended an invitation to Lisa for a private discussion with the intention of further exploring her leadership philosophy and journey. Global Women Power’s objective to highlight the leadership of women such as Lisa, who serve as a source of inspiration and empowerment for women worldwide.
During the insightful conversation with Lisa, the Mayor of Santa Clara, Dr. Alka and Mayor Lisa discussed the proactive measures that Lisa’s team implemented to assist the community during the pandemic. This conversation particularly focused on how Lisa, the Mayor of Santa Clara, and Lisa’s team worked towards helping and support the community during the pandemic. Mayor Lisa shared how the andemic forced her and her team to rethink traditional services and focus on immediate needs.
“For instance,” Lisa explained, “we started distributing food to children and seniors on weekends, which wasn’t something we typically handled. But we had to act quickly because people can’t wait when they’re hungry or in need of shelter or healthcare.”
Lisa also shared how the city of Santa Clara launched rental assistance programs to help both renters and small landlords. “We’ve allocated several million dollars to assist hundreds of families, and this has also supported small landlords—those who depend on rental income to sustain themselves. Flexibility and responsiveness have been key in meeting these needs.”
Reflecting on the importance of communication, Lisa noted, “One of our biggest challenges is getting the word out about these programs. We’re doing everything we can to ensure people know help is available.”
Building Bridges: Communication, Homelessness, and Support for Communities
Dr. Alka reflected on her experiences with Fremont City Resource Center and shared a striking observation. “One of the taglines during a meeting described the center as a ‘best-kept secret.’ It highlighted the challenge of making people aware that city resources are available to help them.”
Lisa wholeheartedly agreed, emphasizing the difficulties in reaching diverse audiences within the community. “You’re absolutely right,” she responded. “Government communication has traditionally relied on low-tech methods, with a little high-tech like social media. But integrating private-sector communication strategies has been a challenge.”
Lisa described how traditional media—once dominated by three TV channels and loAcal newspapers—has evolved into a fragmented system with countless sources of information. “Now, it’s not just about putting out the information but ensuring it reaches everyone—whether they’re tech-savvy residents or senior citizens who may only access information via mail.”
Addressing the ongoing pandemic, Lisa noted the increased number of people seeking help, including many who struggle with the stigma of asking for assistance. “Pride is a big barrier,” she said. “It’s tough for people to come forward for something as simple as a food box or utility bill assistance. We’re working to normalize the idea that it’s okay to need help—this is about humanity, not social status.”
Tackling Homelessness and Beyond
Nancy raised an important question about addressing homelessness and supporting individuals through job training, resumé writing, and skills development. Lisa acknowledged that homelessness has become more visible during the pandemic, although the issue has long existed. “People are now noticing it because their lives have slowed down. We’ve identified a higher homeless population in Santa Clara, and while organizations like St. Justin’s Church and River of Life Church are helping, there’s still a massive need for support.”
Lisa also highlighted ongoing efforts like building residential units for the unhoused and partnering with county housing initiatives.
Empowering Seniors Through “No-Tech” Training
Nancy shared Global Women Power’s work in providing free computer orientation for senior citizens, helping them transition from “no-tech” to more tech-savvy lifestyles. ILisa emphasized the importance of such programs, particularly for elderly individuals who depend heavily on social facilities to meet their daily needs. Reflecting on the challenges faced during the pandemic, she remarked, “When elder centers were closed, it deeply impacted the lives of these individuals.” She highlighted that these facilities go beyond providing meals—they play a vital role in raising awareness about issues like elder abuse, scams targeting seniors, and other critical topics that directly affect their well-being.
Insights into Leadership, Challenges, and Community Dynamics
Nancy made an inquiry concerning the progression of the epidemic and speculated about the length of time that limits might be in place. “Do you think these restrictions will be over in the next three to four months, or are we looking at another year?” she asked.
Stiking optimistic yet realistic tone in her response. “I like to stay hopeful,” she shared, “but I’m discouraged by the rising numbers and the social gatherings during the holidays that might set us back a couple of months.” Lisa expressed confidence in the potential impact of vaccines, stating, “If distribution begins next year, we’re hopeful that by mid-year, maybe the first or second quarter, we’ll start seeing recovery. We have to keep hope alive.”
Santa Clara’s Governance
Dr. Alka shifted the conversation toward Santa Clara’s city governance, asking Lisa about her responsibilities and the city’s leadership structure. Lisa explained, “I’m the only official elected by the entire city, which has a population of about 130,000 people, though that number might be higher once new census data comes in.”
She elaborated on Santa Clara’s city manager-mayor governance model, noting that the city council hires and oversees the city manager and city attorney. A unique feature of Santa Clara is its election of the police chief—a rarity in California. “Some say it’s outdated,” Lisa admitted, “but given today’s environment, having the police chief directly accountable to the residents has been a positive aspect.”
When Dr. Alka asked whom residents should approach with issues, Lisa explained that Santa Clara prides itself on accessibility. “We’re a medium-sized city with big city assets, yet we maintain a small-town feel. Residents can walk into City Hall, knock on my door, or visit the city manager’s office. I always make time to listen to concerns, even though being mayor is a part-time role.”
The Blend of Small-Town Charm and Big-City Assets
Lisa painted a vivid picture of Santa Clara’s dual identity. One hand, it features Silicon Valley powerhouses, a billion-dollar electric utility, and iconic sites such Levi’s Stadium and a theme park. On the other hand, it keeps small-town appeal with a vibrant downtown, well-liked farmers markets, and community activities including Fourth of July fireworks.
Lisa underlined that Santa Clara’s residents enjoy the best of both worlds: cutting-edge infrastructure alongside the warmth of a connected community. “It’s what makes Santa Clara unique.”
Insights into Leadership and Overcoming Challenges as a Woman Leader
Dr. Alka reflected on the often-surprising character of cities like Santa Clara and Fremont. “When you first mentioned Santa Clara being a small town, I thought, ‘Oh, really?’ It’s the same for Fremont—people think it’s all tech, but our number one job-producing sector is manufacturing. Similarly, Santa Clara surprises people with its small-town charm amidst all the big tech giants and towering buildings.”
Lisa also highlighed Santa Clara’s ts educational assets. “Santa Clara University, a prestigious institution, is growing tremendously. And Mission College, our community college, plays a key role in workforce development. From hospitality to IT, they train people directly for the workforce, offering opportunities for everyone. Our city truly has something for everyone—it’s a great place to live, even with challenges like budget constraints.”
Challenges and Triumphs as a Female Leader
Nancy shifted the conversation toward Lisa’s personal journey as a female leader, asking, “How did you overcome challenges as a woman, and what message do you have for others?”
Lisa acknowledged the unique difficulties women face in leadership, particularly in traditionally male-dominated fields like politics. “I’m the fourth elected woman in Santa Clara, and it’s been a challenge. When I’m strong or take tough stances, I’m described differently—too much, too tough—while male leaders are applauded for the same qualities.”
Despite these challenges, Lisa emphasized her focus on her mission. “I don’t let the noise derail me. I came into this role not just to cut ribbons or kiss babies—that’s fun, but I wanted to make a real difference. I’ve seen politicians who simply react or maintain the status quo. I didn’t want to be that person. I want young girls to look at me and think, ‘I can do that too.’ Even with the criticism and finger-pointing, if they see that I got something done, that I helped people, then I’ve succeeded.”
Lisa’s advice for women was clear: “Drown out the noise and focus on what matters—helping people, making a difference, and leaving things better than you found them. Leadership comes with challenges, but perseverance and purpose make it worthwhile.”
Balancing Leadership, Family, and Mentorship
Lisa emphasized the importance of perseverance and focus in leadership. “Mute the noise out there. If you have a mission, don’t let people derail you from the good you’re trying to do. As women, we know we have to work harder, smarter, and be more strategic. We also juggle so many roles. I own a small business, have three kids—two in college and one on his way—and we just get things done because that’s what we do.”
When Nancy asked about her current ventures, Lisa admitted that her family-owned real estate business had taken a backseat since she became mayor. “My business has suffered because I’ve been busier than ever, especially during the pandemic. The city’s needs come first, but I still work because, well, college isn’t cheap!”
The Role of Mentors and Family in Leadership
Dr. Alka asked about the factors that shaped Lisa’s leadership journey—mentors, family support, or personal conviction. Lisa replied, “It’s all of them. I grew up in Santa Clara, where my father served as a city council member and was the first elected mayor. He was my role model for community service. When I was elected mayor in 2018, he swore me in, 50 years after his own election. That was incredibly special for me.”
Lisa also credited strong women mentors for inspiring her path. “The first woman Planning Commissioner in Santa Clara, Emmy Moore Minister, was one of my mentors. I saw how she commanded respect while remaining respectful and getting things done. Another mentor, Orley Street—the first woman elected to the Santa Clara City Council—gave me advice I carry to this day: ‘Knowledge is power.’ She told me to stay informed, to read the paper every day. Of course, things have changed since then, but staying informed is still key.”
Building Bridges and Leading with Integrity
Reflecting on recent societal changes, Lisa noted, “Politics has taken a turn for the worse in recent years. The level of disrespect and vile comments, especially online, is something I haven’t seen before. People feel brave behind a computer, but that’s not how you get things done. Communication needs to be civil for us to work together effectively.”
She expressed concern about the normalization of such behaviors. “This has trickled down from national to local levels. Some think it’s the new norm, but I wasn’t brought up that way. We can achieve so much more when we respect and listen to one another.”
Hope in the Next Generation
Despite the current climate, Lisa shared her optimism for the younger generation. As an older mom with children in high school and college, she described them as part of a “super-smart generation.” She said, “They’re very aware of issues like climate change, things I never thought about at their age. I believe they’re informed, hopeful, and ready to lead as the world continues to evolve.”
A Call to Action for the Community
Dr. Alka, impressed by Lisa’s leadership, remarked, “It’s inspiring to see solid examples of leadership like yours. People can learn so much from looking at living examples rather than just reading about them.”
Encouraging community involvement, Dr. Alka added, “We’ll share your message widely and promote volunteerism. People should feel empowered to work with the city and contribute in any way they can, even by simply sharing information.”
Lisa echoing this statement said “We’re all in this together. The more we help each other, the faster we’ll get through challenges and urging people who needed any help said that “If anyone needs help, please reach out to the mayor’s office directly. There’s light at the end of the tunnel, and together, we’ll get through this.”
